Privacy Policy
Privacy Policy
Effective Date: May 7, 2026
This Privacy Policy explains how GLOBAL TECH VALLEY FZCO ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website or use our services. We respect your privacy and are committed to protecting your personal data.
This policy complies with the General Data Protection Regulation (GDPR) (EU) 2016/679, specifically addressing our users residing in the European Economic Area (EEA), the United Kingdom, and Switzerland.
1. Data Controller Identity
For the purposes of the GDPR, the Data Controller is:
GLOBAL TECH VALLEY FZCO
Premises Number 31219-001, IFZA Business Park, DDP
Dubai Silicon Oasis, Dubai, United Arab Emirates
Contact Email: privacy@globaltechvalley.com
2. Information We Collect
We may collect and process the following categories of personal data about you:
- Identity Data: First name, last name, username, or similar identifier.
- Contact Data: Billing address, email address, and telephone numbers.
- Technical Data: Internet Protocol (IP) address, your login data, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
3. Legal Basis for Processing (GDPR)
Under the GDPR, we will only use your personal data when the law allows us to. Most commonly, we process your data under the following lawful bases:
- Consent: You have given clear consent for us to process your personal data for a specific purpose.
- Performance of a Contract: Processing is necessary for a contract we have with you.
- Legitimate Interests: Processing is necessary for our legitimate business interests, provided those interests are not overridden by your fundamental rights and freedoms.
- Legal Obligation: Processing is necessary for us to comply with the law.
4. International Data Transfers
GLOBAL TECH VALLEY FZCO is headquartered in the United Arab Emirates (UAE). By using our services, your personal data will be transferred to and processed outside the European Economic Area (EEA).
Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, such as utilizing specific contracts approved by the European Commission (Standard Contractual Clauses) which give personal data the same protection it has in Europe.
5. Data Sharing and Disclosure
We may share your personal data with third parties strictly for the purposes set out in this privacy policy, including:
- Service providers acting as processors who provide IT and system administration services.
- Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors, and insurers based in the UAE or EU.
- Regulators and other authorities acting as processors or joint controllers who require reporting of processing activities in certain circumstances.
6. Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.
7. Your Data Protection Rights
If you are a resident of the European Economic Area (EEA), you have the following rights under the GDPR in relation to your personal data:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
- The right to erasure ("Right to be forgotten"): You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us. You will not have to pay a fee to access your personal data, and we try to respond to all legitimate requests within one month.
8. Right to Complain to a Supervisory Authority
If you feel that your personal data has not been handled correctly, or you are unhappy with our response to any requests you have made regarding the use of your personal data, you have the right to lodge a complaint with a Data Protection Authority in the EU Member State of your habitual residence, place of work, or place of the alleged infringement.
9. Data Security
We have put in place appropriate technical and organizational security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.
10. Changes to This Privacy Policy
We keep our privacy policy under regular review. Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.
Disclaimer: This Privacy Policy template is intended as a general guide. It is strongly recommended that GLOBAL TECH VALLEY FZCO consults with legal counsel to ensure full compliance with GDPR and applicable international data laws.
